Goldco at a Glance

Overview

Founded in 2011, Goldco has well over a decade of experience in the gold and precious metals industry. It’s also partnered with many TV and media personalities, such as Sean Hannity and Chuck Norris. Overall, the company has helped Americans purchase more than $2 billion worth of precious metals.

The company makes it easy to buy metals like gold, silver, platinum, or palladium and lets you open a gold IRA quickly and easily. It offers support over the phone, via email, and even through live chat. The company buyback program gives you peace of mind if you ever need to sell back your metals, and Goldco has many resources to help you learn about gold IRAs and investing in precious metals in general.

Who Is Goldco Suitable For?

Goldco is best suited for people looking to diversify their investment portfolio with gold, and who want to work with a trusted and established company. With 10+ years in the industry, it has thousands of positive reviews from happy clients.

The company is also great for those who want a buyback program in case their circumstances change and they need to sell back the gold they bought.

People who value transparent pricing may prefer Goldco over its competitors, as pricing is shown for all products listed online. Many companies only provide the fees once you reach out and speak to a specialist.

Goldco is also a good choice for investors who want the option of keeping their gold and other precious metals segregated in storage. This ensures that if you ever take your gold out as a distribution, you get the exact coins or bars you initially purchased. It also gives you peace of mind that your assets aren’t being commingled with other people’s.

Terms and Costs

To have a gold IRA with the company, you need a minimum investment of $25,000. Goldco charges a one-time $50 fee to set up your account and an annual $125 fee for administration.

For storage, you’ll pay either $100 for non-segregated storage or $150 for segregated storage. (Both methods are secure; this is just a matter of preference.)

How To Get Started

To get started with Goldco, call the company at 855-450-1394 and speak to a gold specialist. If you want to open a gold IRA with the company, you’ll have to sign an agreement and ensure you understand Goldco’s terms of doing business. Thankfully, a company rep walks you through the entire process and answers any questions so the process is clear and straightforward.

Once the account is open, you’ll need to fund it by transferring funds from your existing retirement account into your gold IRA. In most cases, these transfers don’t have any tax-related consequences.

When the account has funds, you’ll be able to work with a specialist to choose which precious metals you want in the account.

Once you purchase the metals, they aren’t shipped to you directly. Instead, according to specific rules on the storage of precious metals in an IRA, the company ships them to an IRS-approved depository, where they’re securely stored in a vault.

Goldco works with several of the best and most secure depositories in the country, such as the Delaware Depository, which has been operating for decades and has state-of-the-art security and $1 billion in all-risk insurance.

While the company helps you choose the right precious metals and sets up your gold IRA, its customer service doesn’t stop there. You can also reach out to the company after your purchase if you have any questions, concerns, or issues.

Customer Support

Goldco phone hours for support are 7am-4pm (PT) on weekdays. In addition, you can email the company, fill out an online form, or speak to an agent via live chat. Live chat hours are 6am-6pm (PT), seven days a week.

When I spoke to an agent through the live chat, it was a straightforward experience. I was connected in seconds, and the representative answered my questions quickly and sufficiently. Overall, it’s easy to get support quickly, and I like that there are many options for customer service options.

Goldco customer support also gets plenty of praise from past customers. The company has a rating of 4.8 stars out of five on Trustpilot, with over 1,500 reviews. Many comments highlight the patience and diligence of the team, and how easy they make the entire process of opening an IRA and investing in gold.

Conclusion

With over a decade in the industry, Goldco is a trusted choice if you want to diversify your investment portfolio with gold. Opening a gold IRA with the company is easy, and it also sells several precious metals directly. I like that there are many ways to get support and that Goldco’s website helps you learn more about investing in gold. It will also buy back your gold in the future if you want to sell. Goldco has transparent fees and, while the minimum investment is high, it’s a solid choice for investors.

Methodology

I created this review using information from the Goldco website and reviews on its Trustpilot page.