Preserve Gold at a Glance

Overview

Preserve Gold is a California-based gold and precious metals company that’s been around since 2022. Among its many investors are celebrities like Dr. Phil and Howie Mandel. In addition to offering a gold IRA to diversify your investment portfolio, it also lets you buy gold, silver, platinum, and palladium and ships it right to your door.

The company has a 24-hour satisfaction guarantee and other customer-friendly policies, like price matching and zero liquidation fees on its buyback program. Its website has helpful learning resources, including a free guide that helps you decide whether investing in precious metals is right for you. There are also interactive price charts that show you the live pricing of gold, silver, and other assets.

Who Is Preserve Gold Suitable For?

Preserve Gold would be suitable if you want to diversify your investments with gold, either through a gold IRA or by purchasing gold and other precious metals directly. I like how they offer several different precious metals, to appeal to those with interests beyond gold and silver.

The company is also a great choice for investors who want peace of mind when they invest, thanks to its customer-friendly policies and guarantees.

For example, the company has a buyback program that won’t charge you any liquidation fees, and it offers a 24-hour satisfaction guarantee. This is great for investors who may have regrets or second thoughts soon after investing. It’s also advantageous if you want the option to liquidate assets quickly without having to scramble to find a buyer to sell them to.

Preserve Gold even states it will match competitor pricing, so investors never need to worry about finding a better deal elsewhere.

Terms and Costs

You need a minimum IRA investment of $25,000 to get started with Preserve Gold. The company also charges fees to set up and maintain your account and to store your gold.

Unfortunately, Preserve Gold doesn’t state its fees online. These will vary from person to person, so you’ll need to speak with an agent directly to learn exactly what you’ll pay. However, in general, fees for gold IRAs are around $200-$300 every year in total.

How To Get Started

The first step to opening a gold IRA with Preserve Gold is to call the company at 877-444-0923. Once you’re connected to a specialist, which only takes a few seconds, they’ll walk you through the process of completing the paperwork to transfer your existing investment account to a gold IRA.

It’s a good idea to have information relating to your current investment account nearby so you’ll be able to provide the necessary details. You’ll also need to give personal information like your name, contact details, and address.

When the account is set up, your investment funds auto-transfer into your new gold IRA in about three days. Once the funds are in your account, you work with a dedicated specialist to choose the gold and silver bars and/or coins that you want to purchase with the funds.

According to the Internal Revenue Service (IRS), all gold and precious metals in an IRA must be stored in an IRS-approved depository. So, after you’ve purchased your metals, the company ships them to a suitable depository, where they’re securely stored in a vault.

Depositories that Preserve Gold works with include the Delaware Depository, Texas Precious Metals Depository, and International Depository Services. These use state-of-the-art security systems and often have hundreds of millions or even billions of dollars worth of insurance to protect the assets.

In addition to helping you set up your account and buy the precious metals, Preserve Gold’s specialists will also answer any questions you have before, during, or after your purchase.

Customer Support

Preserve Gold doesn’t have a live chat but offers support over the phone between 7am and 6pm (PT) on weekdays, with no weekend hours. You can also send the company an email or complete an online form to get help.

Whether by phone or email, getting support is quick and easy. For example, I emailed Preserve Gold and heard back within 24 hours. After that, further email responses were even more prompt, often within 15 minutes. I also called the company over the phone and got connected to an agent in seconds.

The customer service at Preserve Gold gets glowing reviews from past customers, too. It has a rating of 4.8 out of five on Trustpilot, and many reviews highlight how knowledgeable, friendly, and patient the support team is throughout the entire process.

Conclusion

Preserve Gold is a good choice for investors looking to diversify their portfolio, as it offers several different precious metals to invest in. If you change your mind, the company has a 24-hour satisfaction guarantee, and I like how it will even buy back the gold it sold you with no liquidation fees. There are several ways to reach out for assistance, and the company website offers many educational resources like guides, blogs, and price charts.

Methodology

I created this review using information from the Preserve Gold website and reviews from its Trustpilot page.