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America Hartford Gold Review
In a nutshell: American Hartford Gold is a precious metals dealer founded in 2015. It offers two main investment options: setting up a gold IRA or buying physical gold and silver for home delivery. Known for its excellent customer service, AHG holds an A+ score on the Better Business Bureau and has numerous five-star ratings on review platforms like Trustpilot.
America Hartford Gold Review
In a nutshell: American Hartford Gold is a precious metals dealer founded in 2015. It offers two main investment options: setting up a gold IRA or buying physical gold and silver for home delivery. Known for its excellent customer service, AHG holds an A+ score on the Better Business Bureau and has numerous five-star ratings on review platforms like Trustpilot.
America Hartford Gold Review
In a nutshell: American Hartford Gold is a precious metals dealer founded in 2015. It offers two main investment options: setting up a gold IRA or buying physical gold and silver for home delivery. Known for its excellent customer service, AHG holds an A+ score on the Better Business Bureau and has numerous five-star ratings on review platforms like Trustpilot.
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American Hartford Gold at a Glance

Years in business

9

Minimum IRA investment

$10,000

Fees

Available upon request

Online experience

Extensive learning resources, including investment guides and FAQs. Limited pricing details on website.

Customer service

Support available via phone (Monday-Saturday, 6am-5pm, PT) and email

Overview

Despite its relatively short history in the precious metals industry, American Hartford Gold is one of its most popular and trusted names. In 2024, it featured on the prestigious Inc. 5000 list of America’s fastest-growing private companies for the 5th consecutive year. Additionally, the company has earned celebrity endorsements from Bill O'Reilly, Mike Huckabee, Liz Wheeler, and many more.

American Hartford Gold offers two key investment options. Its Gold IRA is a tax-advantaged retirement account that allows you to hold various precious metals like gold, silver, and platinum. Alternatively, you can purchase physical gold and silver bars and coins to be delivered to your doorstep or another preferred location.

Who Is American Hartford Gold Suitable For?

American Hartford Gold is best suited for people nearing retirement who want to diversify their current portfolios with precious metals. Investing in precious metals can offer a hedge against inflation and market fluctuations. AHG boasts highly trained and knowledgeable staff who can help you set up a precious metals IRA and transfer some of your existing assets into it.

AHG is also one of the few companies in the precious metal industry that offers a buy-back commitment at no cost. So, if you're the kind of investor who values flexibility and wants the option to liquidate your assets quickly without incurring extra costs—such as if unexpected expenses arise or financial priorities shift—AHG could be a great option for you.

I also like that the minimum IRA investment amount is $10,000, meaning that even retirees with only a moderate amount of capital can access it. Furthermore, American Hartford Gold offers an abundance of educational resources on its website as well as personalized support, making it an excellent choice for both novice and beginner precious metal investors.

Terms and Costs

Like most precious metal dealers, American Hartford Gold charges a setup or application fee and an annual account maintenance fee. Additionally, there’s a storage fee for depository services, which varies based on the size of your account and the type of holdings. For precise details, AHG recommends you contact its team directly.

The company doesn’t publicly list the prices of individual gold and silver coins or bars. If you’re interested in a specific item, you’ll need to reach out for current pricing information.

If you’re looking to roll over or transfer a retirement account like a 401(k) or standard IRA into a Gold IRA, the process is both tax- and penalty-free. However, you should note that there’s a minimum investment requirement of $10,000 to open this particular IRA.

Service

Details

Minimum IRA investment

$10,000

Account setup, maintenance, and storage fees

Info available upon request

Rolling over or transferring an existing retirement account

$0

How To Get Started

Getting started with American Hartford Gold is quite straightforward, with expert guidance available from the very beginning. Here's a detailed guide.

  • Consult with a specialist: Contact American Hartford Gold to speak to one of its experts. They’ll discuss your investment goals, walk you through your options, and help you determine if a Gold IRA is right for you.

  • Set up your Gold IRA: The team will guide you through the setup process, including choosing a custodian and depository and completing the required paperwork. AHG provides two custodian options: Equity Trust Company and The Entrust Group. There are also three depository options: Delaware Depository Service Company, International Depository Services Group (IDS), and A-M Global Logistics (AMGL). AHG says it generally takes one business day to set up your IRA and receive your account number.

  • Fund your IRA: Once your account is set up, fund it via wire or direct transfer, or by transferring/rolling over funds from an existing IRA. Dedicated account executives are available to guide you through the process. They will handle everything on your behalf including completing any necessary paperwork.

Note that rolling over or transferring funds from an existing retirement account to a Gold IRA typically takes one to five business days. Eligible retirement plans include traditional IRAs, 401(k)s, Roth IRAs, Thrift Savings Plans (TSP), 403(b)s, and 457(b)s.

  • Select your precious metals: Once the funds are in your account, choose the precious metal assets you wish to include in your IRA. Some notable coin options include Gold American Eagle, Silver American Eagle, Gold Canadian Buffalo, and Silver Canadian Buffalo.

  • Purchase and shipping to depository: After your purchase, American Hartford Gold will then coordinate with your custodian to securely transport your assets to your chosen IRS-approved depository for safekeeping. According to the company, there are no shipping charges and all shipped orders include insurance as well as tracking at no extra cost. So if your shipment is lost or damaged during transit, you are fully covered.

Customer Support

American Hartford Gold provides customer support on the phone from Monday to Saturday, 6am-5pm (PT), and via email at info@hgoldgroup.com. You can also send the company a message via a contact form on its website.

I like that the website also features a variety of helpful resources, including free precious metals investment guides and tutorials, market news and insights, and detailed FAQ sections.

American Hartford Gold has earned glowing online reviews. As of November 2024, it holds ratings of 4.8/5 stars on Trustpilot, 4.8/5 on Google, and 4.88/5 on the Better Business Bureau.

User feedback suggests that the company’s support is easily accessible and reliable. Many customers say they got through to a representative quickly and received clear, helpful, and personalized assistance. Customers frequently describe support agents as professional, knowledgeable, and attentive.

Conclusion

American Hartford Gold is a reliable, customer-focused provider of precious metals investments. Its strengths include a streamlined account setup process with expert guidance at every step. There’s also exceptional customer service, extensive educational resources, and a buy-back commitment that simplifies reselling purchased assets. If you're considering diversifying your portfolio with precious metals, American Hartford Gold is definitely worth considering as a potential partner.

Methodology

I compiled this review using information from the American Harford Gold website and customer feedback on review sites like Trustpilot.

prosAndCons icon
Pros
  • Streamlined setup process with pro guidance
  • Buy-back commitment with no liquidation fees
  • Excellent ratings from customers
prosAndCons icon
Cons
  • Limited info about costs on website
  • Relatively small investment selection
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Our Top 3 Picks
1
American Hartford Gold
2
Lear Capital
3
Preserve Gold
American Hartford Gold at a Glance
8.4Editorial Score
Years in business
8.0
Co-founded in 2015 by Sanford Mann and Scott Gerlis, indicating approximately 9 years of operation
Minimum IRA investment
9.0
The company requires a minimum IRA investment of $10,000, which is relatively accessible for a broad range of investors
Fees
9.0
Annual IRA fee of $75 for accounts under $100,000 and $125 for accounts over $100,000. The annual storage fee is $100
Online experience
8.0
Website offers educational resources and news but lacks online purchasing capabilities
Customer service
8.0
Good customer service with extended hours; responsive and helpful staff
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